TERMS AND CONDITIONS


PRODUCTION TIME

Standard production time is approximately ten (10) working days for screen printing and approximately fifteen (15) working days for embroidery and promotional items. Production time begins the day after receipt of all approvals. Seasonal fluctuations and complexity of order may affect production time. We consider an order "production ready" when we receive the following:
- Order Acknowledgment Approval
- Pre-Payment Deposit
- Artwork Approval

DELIVERY

Orders may be picked up at our shop location during normal business hours, Monday through Friday from 8 a.m. – 4:30 p.m., or other arrangements may be made with us upon special request. Out of town clients will be billed for freight charges at current rates to requested address.

PAYMENT TERMS

All non-credit card orders require at least a 50% deposit at time of order with balance due upon completion. All credit card orders (Visa & MasterCard) require prepayment in full. Any check returned for insufficient funds will be charged $25.00.

ORDER CANCELLATION

Cancellations must be submitted in writing. Teamwork Graphics, Inc. shall be entitled to full reimbursement for any costs already incurred, including order cancellation fee of $20.00 in addition to artwork charges and/or restocking fees for returned merchandise.

CLAIMS AND RETURNS

All items are carefully inspected and counted before and after printing. To prevent any claims of shortage, we encourage you to inspect and count your order before leaving the shop. Otherwise, you have within 24 hours after receipt of order, and before distribution, to make any claim of shortage.

AGREEMENT OF TERMS

By placing an order with Teamwork Graphics, Inc. you agree to the said terms and conditions. Thank You!